This Privacy Policy outlines how Competent Boards Inc. (“Competent Boards”, “we”, “us”, “our”) collects, uses, discloses and otherwise manages your personal information in connection with your use of the Competent Boards services and programs (“Services”).


WHAT IS PERSONAL INFORMATION?

Personal information is information that can identify an individual or is about an identifiable individual, whether alone or combined with other information. Examples of personal information include:

• First and last name

• Contact information, postal code, e-mail address

• Comments and opinions

• Photos

WHAT INFORMATION DO WE COLLECT AND FOR WHAT PURPOSE?

We collect information for the purpose of providing the Competent Boards Services to you, tailoring our Services to you, maintaining responsible commercial relations with you, and complying with regulatory requirements. In the table below, which is not an exhaustive list, we identify the categories of personal information and the purpose for collection of such information.


What personal information do we collect?

Purpose for collection

Demographic information

• First and last name

• E-mail address

• To create your account

• Verify your identity

• Contact you

• Sending calendar invites

• Issue a certificate of completion

• Send you a survey

• Include you in our alumni communications

Payment and order information

• Payment confirmation

• The last four digits of your payment card

• Time and date of your order/registration

• Address

• Postal Code

• Verify receipt of payment

• Associate payment with your registration

• Fraud detection

Program registration information

• Your program progression

• Submitted program materials such as the final test

• Recording of program with participants, when indicated

• Registration history

• Your submitted biography and photo

• To issue program certificates

• To verify attendance and participation

• To verify program completion

• To assess and improve program materials

• To showcase your participation and biography in program materials

• To allow you to review the program if you miss a session


HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect your information from different sources, which may include:


From whom?

How is your personal information collected?

You    

Directly from you:

• Providing us with your information

• Entering your information on our Website

• Creating an account

• Registering for a program

Third Party Sources

• Your internet service provider when you access the Website

• Third party payment processor(s)

• Cookies and other similar technologies such as Google analytics


TO WHOM DO WE DISCLOSE YOUR PERSONAL INFORMATION?


Third parties

In providing our services, we may use third-party service providers to help perform administrative functions or services such as analytics for assisting us in understanding how our Services are used. These third parties only have access to your personal information in order to perform services on our behalf such as process payments or perform Website related services.


Some of these third-party service providers may be located outside Canada in jurisdictions with less stringent privacy-preserving laws and regulations. As a result of transfer outside Canada, your personal information will be subject to foreign laws which may not be as protective as Canadian law, and may be accessible to law enforcement, courts and regulatory authorities in accordance with the laws of these foreign jurisdictions.


Sale or Change of Control

In the event of a sale, assignment, or other transfer of all or a portion of our business or assets, information we have about you may be transferred or disclosed to a purchaser or prospective purchaser. Should such a transfer occur, we will use reasonable efforts to try to ensure that the transferee uses your information in a manner that is consistent with this Policy unless otherwise permitted or required by applicable law.


Legal Proceedings

Just as any other business, we may be compelled to share your information with a court of law or other persons or entities with jurisdiction to compel production of such information.


Others

In addition to the sharing described in this Policy, we will share your information with companies, organizations or individuals outside of Competent Boards when we have your consent to do so.


WHERE DO WE STORE YOUR PERSONAL INFORMATION?

We store all personal information on a cloud, through service providers, with servers located inside and outside Canada, including in the United States, Netherlands and Singapore. By using our Website, you consent to the transfer of your personal information outside of your jurisdiction for the purpose of storing or processing of your personal information.


HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?

We will generally retain your personal information until it is no longer required for the purposes stated above or to otherwise meet legal requirements.


We will not retain your personal information for any longer than we think is necessary. When determining the relevant retention period, we consider:


Otherwise, we securely erase your information where we no longer require your information for the purposes collected. For example, log-in details for program participants are generally deleted within six months of program completion.

HOW DO I CORRECT OR DELETE THE PERSONAL INFORMATION YOU HAVE ON ME?

You can change certain information by signing into your account. You may also contact our Privacy Officer at info@competentboards.com to review your information and request changes.


PRIVACY POLICY UPDATES

We encourage you to review our Privacy Policy periodically. This Privacy Policy may change from time to time, in accordance with applicable laws. We will notify you of these changes by posting the updated policy on the Website. We may also notify you by sending you an e-mail or through any other reasonable means.


HOW DO I CONTACT COMPETENT BOARDS ABOUT HOW MY PERSONAL INFORMATION IS MANAGED?

To raise a concern or provide comments or suggestions about our privacy practices, please contact us at info@competentboards.com